Privacy Policy — Dutch Spaghetti Software Ltd

    Last updated: March 2026

    At a glance: Dutch Spaghetti Software Ltd is a software company registered in England and Wales. This policy explains what personal data we collect when you visit this website or contact us, why we collect it, and your rights under UK GDPR. We do not sell your data or serve you advertisements.

    1. About Us

    Dutch Spaghetti Software Ltd is a company registered in England and Wales.

    Company nameDutch Spaghetti Software Ltd
    Registered address5 Central Way, Oxted RH8 0LS
    Company number17063741
    ICO registrationZC100961
    Contact emailprivacy@dutchspaghetti.com
    Websitedutchspaghetti.software

    When we say "we", "us", or "our" in this policy, we mean Dutch Spaghetti Software Ltd.

    This policy applies to personal data collected through this website. It does not govern any of our software products. Each product we operate has its own privacy policy — for example, if you use Sharedocs (sharedocs.net), please refer to the Sharedocs Privacy Policy.


    2. Personal Data We Collect

    2.1 Contact Enquiries

    If you contact us via a contact form or by email, we collect:

    • Your name
    • Your email address
    • The content of your message

    We use this data solely to respond to your enquiry and to maintain a record of the correspondence. We do not add you to any marketing list unless you expressly ask us to.

    2.2 Website Analytics

    We may collect anonymised usage data about how visitors interact with this website (for example, which pages are viewed and from which country traffic originates). Where we use analytics tools, they are configured to avoid collecting personally identifiable information and to comply with UK GDPR without requiring cookie consent for analytics alone.

    If this website uses any cookies or local storage beyond those strictly necessary for it to function, we will describe them in a cookie notice on the site.

    2.3 Data We Do Not Collect

    We do not collect:

    • Payment card details (we have no payment facility on this website)
    • Special category data (for example, health, racial or ethnic origin, or biometric data)
    • Data from children (this website is not directed at children under 16)

    3. How We Use Your Personal Data

    PurposeData usedLawful basis
    Responding to contact form enquiries and emailsName, email address, message contentLegitimate interests (Art. 6(1)(f) UK GDPR) — specifically, our interest in being able to respond to and record business enquiries
    Understanding how our website is used in aggregateAnonymised usage dataLegitimate interests (Art. 6(1)(f) UK GDPR)
    Complying with legal obligationsAccount or contact data as requiredLegal obligation (Art. 6(1)(c) UK GDPR)

    4. Sharing Your Personal Data

    We do not sell or rent your personal data to third parties.

    We may share personal data with the following categories of recipients:

    Hosting and infrastructure providers — This website is hosted by a third-party provider. Web server logs, including IP addresses, may be retained by that provider in the ordinary course of hosting operations.

    Email providers — If you contact us, your message may be processed by our email service provider as part of delivering and storing that email.

    Law enforcement and regulatory authorities — We may disclose personal data where required by law, by court order, or where we reasonably believe disclosure is necessary to prevent serious harm. The lawful basis for mandatory disclosures is legal obligation (Art. 6(1)(c) UK GDPR).

    We do not transfer personal data outside the UK or EEA unless appropriate safeguards (such as Standard Contractual Clauses) are in place.


    5. How Long We Keep Your Data

    Data typeRetention period
    Contact enquiry correspondenceUntil the enquiry is resolved and we have no further legal or operational need to retain it, typically no longer than 3 years
    Web server and analytics logsAs determined by our hosting provider's standard retention policy, typically up to 90 days for raw logs

    6. Your Rights

    Under UK GDPR you have the following rights in relation to your personal data. We will respond to all valid requests within one month. If a request is complex or we receive a large number, we may extend this by up to two further months and will notify you accordingly.

    Right of Access — You may request a copy of the personal data we hold about you.

    Right to Rectification — You may ask us to correct inaccurate or incomplete data.

    Right to Erasure — You may ask us to delete your personal data where there is no compelling reason for us to continue processing it.

    Right to Restrict Processing — You may ask us to restrict processing in certain circumstances.

    Right to Object — You may object to processing based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

    Right to Data Portability — Where processing is based on your consent or contract and carried out by automated means, you may request your data in a structured, machine-readable format.

    Right Not to Be Subject to Automated Decision-Making — We do not make decisions about you solely by automated means that have legal or similarly significant effects.

    To exercise any of these rights, please contact us at the email address in Section 1. We may ask you to verify your identity before processing a request. There is no charge for exercising your rights unless a request is manifestly unfounded or excessive.


    7. Security

    We take reasonable technical and organisational measures to protect the personal data we hold against unauthorised access, loss, or disclosure. All data transmitted to and from this website is protected by HTTPS/TLS.

    If you discover a security vulnerability affecting this website, please report it responsibly to us using the contact details in Section 1.


    8. Children

    This website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently received data from a child, please contact us and we will delete it promptly.


    9. Links to Other Websites and Products

    This website may link to our software products (such as Sharedocs) and to third-party websites. This policy does not apply to those sites or products. Please refer to their own privacy policies for information about how your data is handled.


    10. Changes to This Policy

    We may update this policy from time to time. Material changes will be reflected by an updated version date at the top of this document.


    11. Complaints

    If you have a concern about how we handle your personal data, please contact us in the first instance so we can try to resolve it.

    You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

    Websiteico.org.uk
    Helpline0303 123 1113
    AddressWycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

    12. Contact Us

    For any questions about this policy or how we handle personal data, please contact:

    Emailprivacy@dutchspaghetti.com
    PostDutch Spaghetti Software Ltd, 5 Central Way, Oxted RH8 0LS